Customers can create and manage complex surveys or questionnaires without needing admin level training or admin level privileges. Questions, question sets, answers, and surveys can be easily specified in an efficient manner. Benefits:

• You can manage sets of an unlimited number of questions;
• The same questions may be used in multiple question sets and may behave differently in each set (required in some, ordered differently, and so on)

• Sets of questions may be made visibility dependent on specific answers so you can build a decision tree structure if desired
• Real-time results - view results instantly as operators finish the conversation
• Downloadable results - export your results sheet into an MS Excel, csv, etc.